Caplon’s network of expert IT professionals are ready to assist your business

Caplon Consulting offers highly experienced IT consultancy and delivery services within the public and private sector.
We are able to engage and integrate seamlessly with our clients at all levels to ensure that even the most complex of programmes is executed successfully.

HOW CAPLON WORKS

We deliver large programmes and complex projects successfully because we understand how business processes, technology, people and organisations fit together, and how they need to be managed and balanced to achieve programme objectives.

Carefully planned introductions of new technologies and business functionality, as well as changed processes, coupled with close coordination of outside vendors, internal teams and integration specialists enables Caplon to execute projects on time and on budget.

Caplon is made up of a large network of trusted associates who work together or individually on assignments and are able to vouch for and support each other. We are mature, highly experienced ‘hands-on’ directors, senior consultants and managers who have previously been employed at senior levels in national, international and global companies. Every one of us has core specialties, is multi‐talented, and comfortable in a range of technical as well as commercial and management disciplines.

Every team or individual we place is selected to meet the specific business, technical, commercial and cultural challenges that our clients face. Our aim is to ensure that we add significant value in a highly personalised way and build long-lasting relationships with our clients.

OUR CORE FOCUS AREAS

Portfolio, Programme and Project Management
HealthCheck and Capability Maturity Assessments
Service Transition
Strategy and Architecture
Project Support Office

IT SERVICES

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    Portfolio,

    We provide highly experienced consultants to take on key leadership roles within organisations and projects. This may consist of one or any combination of project manager, programme manager, management of a portfolio of projects or a delivery department lead role.
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    Portfolio,

    Caplon’s project and programme management expertise runs throughout the life cycle of any project or programme. We mobilise the project management team and ensure goals are clearly articulated with boundaries clearly defined. Detailed planning and cost control ensure that delivery is assured through proactive management of risks and issues.

    We believe that clear communication throughout the project especially with the Business, creates a much smoother route to success.

    A project lifecycle always includes the following:

    • Project start-up
    • Planning
    • Cost control
    • Change control
    • Risk, interface and issue management
    • Resource scheduling
    • Document management
    • Communications and assurance
    • Benefits and performance measurement
    • Programme & Portfolio management
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    Service

    Service Transition Management is all about balancing the needs of the business against the risks of impacting existing services. Using well-defined and proven ITIL Service Transition processes, our Programme Managers and Service Managers can meet key client objectives to deliver on time, with quality assurance, whilst reducing development costs and ultimately reducing the Total Cost of Ownership.

    We manage the relationship between the Business and all external Suppliers to ensure services are transitioned in a timely and effective manner, providing professional consultancy, technical assurance and management of all technical cutover activities.

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    HealthCheck

    Regular reviews using our proven Caplon HealthCheck toolset gives our clients a detailed understanding of the quality and performance of their programme execution and identifies specific areas for improvement.

    The external environment often changes and the benefits of a programme are challenged. The benefits realisation plan and tracking mechanisms we establish with the Business are invaluable tools to ensure that the Programme remains focused on the Business objectives.

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    Project

    We provide a full management service for a Programme, Project or Portfolio including setting up a Project Support Office (PSO). Economies of scale can be achieved through the concentration of resources with particular expertise and can be applied across the range of programmes and projects. This could extend to coaching and mentoring appropriate staff engaged on the programmes and projects.

    We can build a communications hub to act as a conduit for researching, filtering and circulation of relevant information to stakeholders. We also provide a centralised configuration management function that provides a mechanism for the tracking, recording and safe storage of information and programme / project assets, as well as using the expertise within the office to support staff on their programmes and projects and providing audits of process and tools to ensure they are used appropriately and to best effect, advising on training needs.

    Caplon is able to train your personnel to understand the needs of a PSO in terms of the processes and procedures and the most effective way of defining and using the appropriate processes and tools to manage and run an effective PSO.

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    Strategy

    Our IT strategy and architecture services will give you insight into the state of your IT infrastructure, so that you are able to identify opportunities for improved efficiency, business value and growth with the aim of creating a realistic and clearly defined roadmap for improvement.

    Caplon is able to help you run IT more like a business with IT initiatives that are aligned closely with business objectives. To get our clients there faster, we apply proven reference architectures and consistent, repeatable methods drawn from our experience of client projects. Our comprehensive IT strategy and architecture services are backed by broad expertise in infrastructure consulting and systems integration. We help you define an approach to investing in and implementing IT infrastructure components.

    We are able to work with you to develop a business case and a roadmap of clearly defined steps to help you determine exactly how to get where you are going. We can assist you in technology selection and system design alternatives, and our team is able to represent and influence vendor product design and technology direction, e.g. open integration and data standards.

Services